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Popular Blink II Camera Lacks OS X Support
Manufacturer Refuses to Write a Few Lines of Code
Created: 01/26/2003 Updated: 10/11/2009 Authors: J. Love

donkThe Blink II digital camera has a lot going for it. It's cute. It's small. It's cheap. And surprisingly, it's not Mac compatible. Maybe I'm just used to every digital camera on the market being plug-n-play with OS X. Make no mistake, the Blink II is a "toy camera". The picture quality isn't great, but it's a lot of fun and small enough to wear as a necklace.

The company that makes the Blink II camera is SiPix. All they need to do is write a few lines of code so iPhoto will recognize their products. I've contacted them about this, but they don't think there's any market for it. I think the Macintosh community can prove them wrong. Here's some contact info for SiPix and ways you can let them know that Mac users aren't second-class citizens anymore.

 
 

blinkiiPlease help the cause. Tell SiPix they should make the Blink II and all their cameras compatible with the Macintosh OS.

  1. Use the SiPix Technical Support web form. Don't select "Mac OS" as your Operating System. If you do, you'll get a generic message that says "We do not currently offer Macintosh-compatible solutions." and no one will actually read your message.
  2. Also email SiPix Europe, supportmail@sipixdigital.com and Manfred.Grossmann@APPELLO.DE. They don't use an email form to filter out comments from their Macintosh users. Just send the same message you sent to SiPix North America to the European address.
  3. If you are feeling extra pissed, you can call their North American tech support hotline 510.651.9199 or the European number 00800 800 74749.
  4. People have tried to use some of the new tools and code available now that the Mac OS is based on BSD Unix. Check out this link, especially if you are Unix savvy. http://www.mkaz.com/ebeab/osx_blink.html
Here's some sample emails people have sent to the SiPix support staff.
Feel free to copy and paste or modify these. If you have a good one, send it to us.

"Help. My husband bought me the Blink II digital camera for Christmas. It was a nice little stocking stuffer. But I was amazed to discover that it's not Macintosh compatible!!!!! Why is this? Because you are a European company? Macintosh computers are very popular here in the United States. If you plan to sell your products here, please make them work with the Apple platform. I want it to work on my iMac. Thank you." ~Laura

"Dear SiPix, I recently purchased your Blink II digital camera from Amazon.com. I was very excited until i plugged the camera into my Apple PowerBook. I thought the camera was broken at first. Then I realized that my problem was much worse. You aren't a Macintosh compatible company? Why? This is astonishing! The Macintosh platform is a trail-blazer for the digital photography industry. Please add Macintosh support to your products ASAP!" ~Greg

"Hello. I just got back from a holiday vacation in Europe. I wanted a fun toy camera so purchased your Blink II camera at a local store near Germany. I'm home in the USA now and want to see my pictures. But your camera won't work with my Macintosh G4 computer. I've tried plugging and unplugging the camera several times. My wife and I have 3 other digital cameras that all work fine. I have a Canon PowerShot, Sony Mavica and a Minolta Dimage X. Your Blink II camera is the only one that won't work. Any ideas?" ~Fred

"Dear Mr. Grossmann, While shopping this holiday season, your SiPix StyleCam Blink II Digital Camera was high on my priority list until I learned that it was only compatible with the Windows operating system. Should you ever decide to support the Macintosh, you have another sale here! Have a wonderful New Years!" ~Stephen S

"I have been using SiPix BlinkII daily for a few weeks now, with an IBM ThinkPad and using Windows 2000, ever since I had warranty repairs completed, thank you very much. [ the shutter switch stopped functioning in the first week]. Now, every time I pull out my camera, I pray it doesn't malfunction again, since I love the convenience and the size of the SiPix; but your hardware support policy is frustrating.
I had to argue for warranty repairs when the mechanism failed ; since I was told SiPix isn't doing repairs on the dumped cameras, regardless that I paid the full price. I also was troubled to learn my $54 camera was earlier this year being dumped on the market for $12, and that the BlinkII was being undervalued and unsupported by SiPix. I was also extremely shocked to discover that my BlinkII digital camera wasn't Macintosh compatible. Every USB digital camera I've ever seen has been plug-n-play with any Macintosh computer running OS X. Apple practically reinvented digital photography. All the major electronics and photography companies adopted Apple's FireWire technology overnight. And Apple continues to trail-blaze with products like iPhoto and iMovie.I can't understand why SiPix will not support the BlinkII; this is really a lovely device. Every time I pull it out, people 'ooh' and 'ahh', call me "James Bond, Sir"; ask questions, and then they ask me to email them the 'spy' pictures. I love my SiPix, and hope it turns out to be a better investment than your company seems to think it will be. Here's hoping you will either add the Apple -Mac USB recognition code, or make the hack possible by opening the appropriate section of code to the community. Hoping to remain a satisfied customer." ~ Leo

blinkii

Honestly I was extremely surprised to find out that a digital camera wasn't Macintosh compatible. Every USB digital camera I've ever seen has been plug-n-play with any Macintosh computer running OS X. Apple practically reinvented digital photography. All the major electronics and photography companies adopted Apple's FireWire technology overnight. And Apple continues to trail-blaze with products like iPhoto, iMovie, Final Cut Pro, iDVD and DVD Studio Pro. What will it take to get SiPix make their cameras work in iPhoto? If you took the time to send an email to SiPix, we thank you!



This item is available for purchase from Amazon.com

SiPix Imaging, Inc. is a world leader in electronic paper and display innovation. The company offers custom display module manufacturing to enable system designers to rapidly get to the market and achieve a strong return on investment.

For more information, check out: http://www.sipix.com/

Rating:
Requirements:
USB connection, PC
Manufacturer:
SiPix
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