Is your Apple TV freezing when you launch Boxee? Do you see a quick flash of the Apple logo and then just a blank "black screen"?
You aren't alone. If you were one of the early Boxee beta/alpha testers, you might have some files left over from an old install. Don't even bother reinstalling Boxee or trying a complete factory restore on your Apple TV. These won't solve your Boxee problems. You need to remove the old user data files using a SSH client.
In this tutorial, we will walk you through the steps to remove these old files and return your Boxee software to normal functionality on your Apple TV.
A Mac or PC with a SSH client application such as Terminal (Mac) or PuTTY (PC)
NERD
NOTE: SSH is short for "Secure Shell." SSH is typically used to securely log into a remote machine and execute commands.
01) Is Boxee Installed on Your Apple TV?
First things first. You must have the Boxee software installed on your Apple TV. Did you run an Apple TV software update recently? When you update your Apple TV firmware, Apple will automatically delete the Boxee software off your Apple TV. No big deal. You can just reinstall Boxee. Installing Boxee on your Apple TV enables SSH. In the steps below you will be using SSH to access your Apple TV.
Make sure you see Boxee listed on the main menu of your Apple TV. This means SSH is enabled.
If you don't see Boxee listed, follow these instructions and reinstall Boxee.
02) What's Your Apple TV's IP Address?
Before you can SSH into your Apple TV, you need to know your Apple TV's IP address. This is especially true if you have more than one Apple TV on your network.
From the Apple TV main menu, scroll down to the bottom and select Settings, then General (Apple TV > Settings > General).
From the General screen, select About. Your Apple TV's IP address should be listed on this screen (Apple TV > Settings > General > About).
Write down your Apple TV's IP address. It will look something like 10.0.1.200. You will need this number later.
03) Launch a SSH Client Application
Before you can connect to your Apple TV using SSH, you need to have a SSH client installed on your computer. Macintosh users are lucky and already have one installed. PC users will probably need to download and install one.
Find/install a SSH client application:
Terminal (Mac) - Terminal is on every computer using Mac OS X. You can find it in your Utilities folder (Macintosh HD > Applications > Utilities > Terminal).
PuTTY (PC) - PuTTY is a free SSH client for PC. You can download a copy of PuTTY here.
Open your SSH application.
NERD
NOTE: An SSH client program is typically used for establishing connections to an SSH daemon accepting remote connections. SSH client programs are commonly present on most modern operating systems, including Mac OS X, Linux, FreeBSD, Solaris and OpenVMS.
04) Connect to Your Apple TV Using SSH
You should have your SSH client open. If not, open Terminal or PuTTY.
Pull out that piece of paper with your Apple TV's IP address from step #2. You need it now. At the command line prompt ($), type in the following:
ssh frontrow@your.appletv.ip.address.goes.here
You might be asked if you are sure you want to continue connecting (yes/no). Type yes.
You will be prompted for a password. The default password is frontrow.
frontrow
Congratulations. You now have a SSH connection to your Apple TV.
05) Delete Old Boxee User Data on Your Apple TV
If you've updated your Apple TV lately, you might be experiencing a "black screen" when you try to use Boxee. Unfortunately Apple TV updates tend to break the ability of the Boxee application to consistently appear in foreground... resulting in a "black screen" error when you try to launch Boxee on your Apple TV. This is especially common if you were an early adopter of Boxee and are now upgrading an older Boxee install. Let's use SSH to access your Apple TV and delete any old user data.
At the command line prompt ($), type in the following:
This will delete any old Boxee user data. Just to be safe, let's reboot your Apple TV. While you have the SSH connection established, you might as well use it.
Type sudo reboot at the prompt ($).
sudo reboot
That's it. Your Boxee "black screen" error should be history. If you are still having Boxee issues like your Apple TV freezing or the "black screen" error is still happening, then keep reading.
06) Delete Old Configuration File to Fix Boxee "Frozen Remote" Error
With the release of Boxee for Apple TV 2.3, Boxee changed the way the application interacts with the Apple TV remote control. In some circumstances, this causes users who are upgrading an existing Boxee install to freeze at login.
To fix this, you need to connect to your Apple TV using SSH and delete your Boxee configuration file. Boxee will automatically create a new a new configuration file and fix this issue for you.
Connect to your Apple TV using SSH (see step #4 of this tutorial titled: Connect to Your Apple TV Using SSH).
Launch the Boxee application on your Apple TV and everything should be fine now. If not, keep reading.
07) Completely Uninstall All Traces of Boxee
Oh no. If you are still reading this tutorial, then something Boxee related must be majorly F.U.B.A.R. on your Apple TV. Let's delete all traces of Boxee on your Apple TV.
Open your SSH client program.
At the command line prompt ($), type in the following:
ssh frontrow@your.appletv.ip.address.from.step.2
You might be asked if you are sure you want to continue connecting (yes/no). Type yes.
You will be prompted for a password. The default password is frontrow.
Congratulations! You are done. Go buy yourself a drink... and feel free to buy us one too. These articles don't write themselves. Show us some love and drop a PayPal dollar in our MethodShop.com Beer Fund.
If you are low on cash, you can say thanks by following us on Twitter, fanning us on Facebook, subscribing to our RSS feed or joining our weekly mailing list. We totally appreciate your support.
Copy
Videos Off YouTube YouTube
prevents viewers from downloading files off their site. But there are
ways around this. Here's a step-by-step tutorial on how to rip video
files off YouTube.com and convert them for your Video iPod.
Mac
Mini RAM Upgrade Tutorial Want
to upgrade the RAM in your
Mac Mini? You can definitely save a few bucks by buying a stripped
down Mac Mini and upgrading the RAM yourself. But before you
can install that extra RAM, you'll need to take a walk down to
your local hardware store and grab a couple putty knives.
Spy on Your Home or Office with A Panasonic Network Camera Wonder what your pets do while you're at work? Is the nanny drinking again? Don't trust your roommates? There are a million reasons to install a hidden camera at your home or office. The Panasonic BL-C131A wireless network camera sells for under $300 and will do everything from email you a photo when the motion sensor is triggered to to let you watch and control the camera angle live over the Internet.
Hack Your Apple TV with Boxee Boxee is a free open source cross-platform media center and entertainment hub that can play movies, TV shows, music and photos, as well as streaming content from websites like Hulu, Netflix, CBS, Comedy Central, Last.fm, and flickr. All you need to hack your Apple TV so it can use Boxee is a USB stick. If you own an Apple TV, then you need Boxee. Install Boxee and set your Apple TV free.
How to Auto Follow People on Twitter
There's a way to auto follow your followers on Twitter. This auto follow Twitter trick can be pretty useful if you find yourself managing a Twitter account for a public figure, company or celebrity.
How to Explain Twitter
to Your Grandma As Twitter continues to gain in popularity and users, those of us already on Twitter might find ourselves in a position where we have to explain Twitter to a non-techie type person. So what do you say when someone asks you something silly like "What is the Twitter?" or "Are you taking the Twitter?"
iPod
Alarm Clock Whether
you prefer to be woken by the scream of a rock star or the
French horn in a classical symphony, the iPod's Alarm Clock
can help you open your eyes every morning with style!
Rip
DVD's to iPod Video Need
something to watch on your iPod Video? Here's a tutorial that explains
how to use a program called Handbrake to rip DVD's into iPod compatible
MPEG-4 video files.
Install
Free PSP Games Think
PSP games are overpriced? Us too. Here's a tutorial on how to download
free games off the Internet and install them on your PSP.
Copy
Videos onto a PSP Can't
get enough of your favorite TV show or movie? Here's a short tutorial
that expalins how to add videos to your Sony PSP.
Format
a PSP Memory Stick When
you first purchase a Memory Stick for your PSP, you need to format
it before you can use it. Here's how.
iPod
World Clock
iPod owners might have noticed the World
Clock. Seemingly trivial but helpful at the same time.
Remove
iPod Scratches Got
a scratched up iPod Nano? Me too. After a few failed attempts to
get Apple to help me out, I decided to fix the scratches myself.
Here's how to remove the scratched from your iPod Nano for only
$4.
Search
Engine Submit
If you have a web site, then you know how important it is to get
listed in the search engines. Here's a collection of direct links
to the submission pages of all the best free search engines
on the net.
Add
GPS Info to Your Blog You
probably know what your zip code or area code is (at least I hope
so) but what about the GPS of your house? Here's how to find out
and add it to the metadata on your web site
Expose
the Exposé Blob Like
using Exposé but hate hot corners and function keys? Why
not unleash the hidden Exposé Blob built into Mac
OS X? You can even make your blob look like Eric Cartman.
Play
Commodore 64 Games Again Want
to play those old Commodore 64 games from the early 1980's? All
you need is the game ROM and an emulator. Here's a tutorial to
get you started.
Reset
iTunes Play Count Has
a crappy song crept its way into your ‘Most Listened To' playlist?
This tutorial explains how to reset the Play Count of one or more songs
in your iTunes library.