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You are here: Home / Learn / DIY & How To / How To Cancel Recurring Payments In PayPal
PayPal Mobile

How To Cancel Recurring Payments In PayPal

Are you automatically paying PayPal invoices for subscriptions and other stuff you don't want? This short MethodShop tutorial will walk you through the steps required to cancel recurring payments in PayPal.

January 8, 2012 by jayfrankwilson
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Table of Contents[Hide][Show]
  • Do You Have Recurring Payments In PayPal?
  • How To Stop Recurring Payments PayPal+−
    • Login To PayPal
    • More Options
    • PayPal My Money
    • My Preapproved Payments
    • Review List
    • Cancel Recurring PayPal Payment
    • Cancel Confirmation
  • Is A PayPal Merchant Automatically Billing Your Credit Card?

Are you automatically paying PayPal invoices for subscriptions and other stuff you don’t want? This short MethodShop tutorial will walk you through the steps required to cancel recurring payments in PayPal.

Do You Have Recurring Payments In PayPal?

If you are an active PayPal user, then you probably have a few subscription payments. Even if you don’t think so, you should take a few minutes to see if you have any recurring payments with PayPal setup. For example, when we went to disable one automatic payment, we discovered over 10 companies with permission to access our PayPal account. Pretty scary! And the worst part? PayPal practically hides the screens you need to access to cancel these reoccurring payments. Why? Probably because the more you use your PayPal account, the more money they make on transaction fees.

How To Stop Recurring Payments PayPal

Here’s a quick tutorial on how to cancel recurring payments in PayPal.

Login To PayPal

Go to paypal.com and log in to your account.

PayPal Login Screen
PayPal home screen (2012)

More Options

Select the More Options link under Profile in the Overview sub-menu (My Account > Overview > More Options).

PayPal More Options

PayPal My Money

Click on the My Money button in the left navigation column.





PayPal My Money

My Preapproved Payments

Want to know who you’ve already authorized to automatically pay in PayPal? Click on the Update link in the My Preapproved Payments section.

PayPal: My Preapproved Payments > Update

Review List

You should now see all the companies who have been granted approval to bill your PayPal account. Chances are you’ll see some PayPal merchants in this list that you don’t remember. Click on any merchant that you want to delete.

PayPal - My Preapproved PaymentsCancel Recurring PayPal Payment

Depending on the type of payment relationship you have with the merchant, you might see a number of different variations of a cancel screen. Just click Cancel wherever you see the option to do so.

Cancel Recurring PayPal Payment

Cancel Confirmation

After successfully canceling a recurring or subscription payment, you should get a confirmation screen like the one below. Our message said, “This subscription has been canceled.” Notice how canceled is misspelled in the screenshot. Someone forgot to use spellcheck.

Cancel Recurring Payments In PayPal - This subscription has been canceled.
Hurray! “This subscription has been canceled.”

Is A PayPal Merchant Automatically Billing Your Credit Card?

If you don’t have a PayPal account but a PayPal merchant is automatically billing your credit card, then you should try to contact the merchant directly to cancel the agreement. However, we all know how easy it is for someone to hide behind a computer and ignore your attempts to contact them. If you can’t contact the merchant, then you can contact PayPal Customer Service by phone. Here’s how:

  • Go to the PayPal website.
  • Click Contact Us at the bottom of any page.
  • Click Call Us, then click Continue for the PayPal Customer Service phone number.

Good luck! And please leave a comment or share this article if you found it useful. Thanks!

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