Open Letter

Tim Cook Apologizes for Apple Maps App Issues In Open Letter

J. Frank Wilson on Sep 29, 2012 (Updated: Feb 3, 2019)

Apple CEO, Tim Cook, published an open letter to customers yesterday addressing the criticism over the Apple Maps app in iOS 6.

J. Frank Wilson on Apr 28, 2010 (Updated: Jan 9, 2020)

In a rare "open letter," Apple CEO Steve Jobs posted a piece titled "Thoughts on Flash".

J. Frank Wilson on Sep 6, 2007 (Updated: Feb 23, 2018)

After lowering the price of the iPhone by $200, angry iPhone users started contacting Apple CEP Steve Jobs. They wanted a rebate... and they got it.

J. Frank Wilson on Sep 6, 2007 (Updated: Mar 27, 2017)

Steve Jobs wrote a rare "open letter" responding to angry iPhone customers. He's decided to give a $100 Apple Store credit to anyone who recently …