Unlike the iPod Shuffle, other iPods and the iPhone have a LCD screen that allows us to navigate various functions and features. But what happens when your screen stops working, cracks or starts acting up?

1) First off, is the screen of your iPod or iPhone cracked? If so, there's nothing you can do at home to fix it. You need to either have Apple replace the device or send it out to a repair specialist. If your warranty has expired for for iPod or iPhone, then try our VIP iPod Repair Service.

 

2) But if the screen isn't shattered, then there's hope. Let's try a simple reset with the iPod. If your iPod has no juice, you may have to attach it to a power source to make this work.

• How To reset Your iPod or iPhone

 

3) Is there a weird folder icon or sad face on your iPod? If so there check out our iPod Icon 101 article.

 

4) Was someone messing around with the Contrast settings? If so, the Contrast may be set so low that you can't see the information on the iPod's screen. The only way to reset your iPod back to the factory defaults (including the Contrast setting) is to let the battery drain all the way out. Do whatever it takes to let the battery die then let the iPod sit overnight to be safe. Then the next morning, charge the battery and turn the iPod on. The first thing you should see is a screen asking you to select your language. If you can see your screen now, congratulations, this did the trick. If not, you probably need a new screen.

4) If your iPod is still under warranty, go to the AppleCare iPod Support Page to arrange for service http://depot.info.apple.com/iPod/. If your iPod is out of warranty, then use our VIP Repair Service to get it fixed.